This can be attributed to a number of reasons. The first is that it is primarily a billiards bar. The second is that the service is apparently known to be terrible.
I will say in the bar’s defense that I have been there more than a few times and have had pleasant interactions with the bartenders. However, that was probably because I was lucky enough to sit right in the middle of the bar where it is hard not to be seen. Even though the bar is long with plenty of seating, it fills up fast. It doesn’t help that there is a barrier behind the chairs creating a narrow walk way. If you do not have a seat at the bar, you will have to awkwardly squeeze past and lean over people to get the bartender’s attention.
On the other side of the barrier there is a large section full of tables. I have never noticed, but apparently there is only one waitress responsible for serving the entire bar. I don’t know how that could be physically possible, but multiple people have told me the “my friend’s friend knows a girl…” version.
If you are looking for a bar to go and drink at, perhaps TCB is not the place. If you are looking for a place to play a great game of pool, it is definitely the place. In total TCB has 20 pool tables that can be rented by the hour. I would suggest going earlier in the night before or around 10 p.m. to make sure you get a good time slot. On weekend nights the tables get reserved quickly, but a game of pool is always a nice way to spend your time out on a weeknight as well.